All furniture sales are final. Once an order has been submitted, it cannot be changed or modified in any way. We cannot accept returns on any furniture purchases. Furniture is carefully inspected prior to shipment, but damages do happen, and we ask that you inspect your pieces upon receipt. Please note any damages at the time of delivery.

If you receive any furniture that is incorrect or damaged, please notify our Customer Support team within 48 hours at ​support@jaimeerose.com​​ to file a claim. Any notifications or claims outside of this window will be denied. See the Store Policy section titled DAMAGED ITEMS for more details.

All product delivery dates are subject to change based on our vendors’ and manufacturers’ production schedules. Our Customer Service Team will notify you of delivery date changes that impact your order as we become aware of them.